Procedure: Understanding the system status using the LEDs

You can determine the system status using the LED indicators on a control enclosure.

To understand the status of the I/O port at the rear of a control enclosure, refer to Node canister ports and indicators.

Status indicators on the front of a control enclosure are described in Components in the front of the enclosure.

A detailed view of the system state is provided in the Monitoring sections of the management GUI and by the service assistant. If neither the management GUI nor the service assistant are accessible, use this procedure to determine the system status using the LED indicators on the control enclosures.

The system status LEDs visible at the rear of each control enclosure can show one of several states, as described in Table 1.

Table 1. LED state descriptions used in Lenovo Storage V7000.

LED state descriptions used in Lenovo Storage V7000

State description Detail
Off The LED is continuously not lit.
Blinking slowly The LED turns on and off at a frequency of 1 Hz: It is on for 500 ms, then off for 500 ms, then repeats.
Blinking The LED turns on and off at a frequency of 2 Hz: It is on for 250 ms, then off for 250 ms, then repeats.
Blinking fast The LED turns on and off at a frequency of 4 Hz: It is on for 125 ms, then off for 125 ms, then repeats.
On The LED is continuously lit.
Flashing The LED is lit to indicate some activity, then turns off. The rate and duration that the LED is lit depends on the rate and duration of the activity.

Complete the following steps to understand when a node canister is not participating in the system, and what remedial action to take.

  1. Identify the control enclosure for the system you are troubleshooting.
    To understand which are the control enclosures, refer to Procedure: Identifying which Lenovo Storage V7000 Gen1 enclosure or canister to service.
  2. Use Table 2 to check the status of each power supply unit (PSU) in a control enclosure.
  3. If at least one PSU is providing power to a control enclosure, use Table 3 to check the status of each node canister in that enclosure.
    Table 2. Understanding the power supply unit LEDs.

    Understanding the power supply unit LEDs

    LED state Action
    (!-icon) fault
    Fault (amber)
    (IN-with-sine-wave-icon) ac power
    ac power (green)
    (DC-with-solid-and-dotted-line-icon)
    dc power (green)
    On (any) (any) The power supply unit must be replaced. Follow the steps described in Replacing a power supply unit.
    Off On On The power supply is functioning normally, providing power to the enclosure.
    Off The power supply unit must be replaced. Follow the steps described in Replacing a power supply unit.
    Off On The power supply unit must be replaced. Follow the steps described in Replacing a power supply unit.
    Off The power supply is not receiving power from the power outlet via the power cord. To power on the system, connect the power supply to an outlet using the power cord and turn on the power outlet.
    Note: The fourth status LED on the power supply unit is not used.
    Table 3. Understanding the node canister status LEDs .

    Understanding the node canister status LEDs

    LED state Description
    (zigzag-in-circle-icon)
    Power (green)
    status icon
    System status (green)
    (!-icon) fault
    Fault (amber)
    Off (any) (any)

    Power is not being provided by any power supply unit (PSU) in the enclosure, or power is coming from the battery in the canister.

    If at least one PSU is powering the enclosure, the canister or the enclosure midplane might be faulty.

    If both node canisters in an enclosure indicate this state at the same time, it is more likely that the enclosure midplane is faulty. Follow Procedure: Reseating a node canister to reseat any node canister in this state. If the condition persists, follow Replacing a node canister if just one canister is affected, or Replacing a control enclosure midplane if both canisters are affected.

    Blinking slowly

    Power is available, but the canister is powered off. (The main CPU is not running.)

    To restart the node canister, follow Procedure: Reseating a Lenovo Storage V7000 Gen1 node canister.

    Blinking fast

    The node canister is performing self test during start up.

    Wait for the canister to complete its start up sequence.

    On Off Off

    The node canister is in standby mode. (The Lenovo Storage V7000software is not running.)

    It is safe to remove or reseat the canister.

    To restart the node canister, follow Procedure: Reseating a Lenovo Storage V7000 Gen1 node canister.

    Blinking

    The node canister is in candidate state. The node is not performing I/O in the system.

    Unless indicated by the battery status LED (see Table 4), it is safe to remove or reseat the canister.

    If the node state is candidate and the system is running on the other node canister, the candidate node is automatically added to the system.

    If both node canisters are in candidate state, determine whether you need to recover the system or create a new system.

    Blinking fast

    There is a code update in progress.

    The canister must not be removed. No user action is required.

    On

    The Lenovo Storage V7000software is running, and the node canister is participating in the system.

    The canister must not be removed.

    This is the normal operational LED state.

    Off Blinking

    The node canister is in standby mode. (The Lenovo Storage V7000software is not running.)

    It is safe to remove or reseat the canister.

    Blinking The Identify function for this canister has been activated. To determine if it is safe to remove the canister, use the management GUI or service assistant to turn off the Identify function, then check the node canister status LEDs again.
    Blinking fast

    The Identify function for this canister has been activated. There is a code update in progress.

    The canister must not be removed.

    On

    The Identify function for this canister has been activated.

    To determine if it is safe to remove the canister, use the management GUI or service assistant to turn off the Identify function, then check the node canister status LEDs, again.

     
    Off On

    The Lenovo Storage V7000software is not running. The BIOS might have detected a fault.

    It is safe to remove or reseat the canister.

    Try reseating the canister following Procedure: Reseating a Lenovo Storage V7000 Gen1 node canister. If the canister still shows this fault follow Replacing a node canister.

    Blinking

    The node is in service state.

    It is safe to remove or reseat the canister.

    Refer to Table 4 to determine whether the battery charge is insufficient.

    Use the service assistant to identify any node errors or refer to Procedure: Fixing node errors to determine what to do.

    If the node is able to communicate with the configuration node, there might also be an error alert in the system event log, in which case you should run the associated fix procedure.

    Blinking fast

    The node is in service state.

    There is a code update in progress.

    The canister must not be removed.

    No action is required until the code update completes.

     
     
    On

    The Lenovo Storage V7000software is running but there might be an error alert in the event log, such as error code 550.

    The canister must not be removed.

    If possible, go to the management GUI and run the fix procedure for the error alerts listed there. If this is not possible, refer to the service actions for node error 550.

    Table 4. Understanding the node canister battery status LEDs .

    Understanding the node canister battery status LEDs

    LED state Description
    (!-icon) fault
    Fault (amber)
    (battery-ramp-up-icon)
    Battery in use (green)
    (battery+-icon)
    Battery status (green)
    On (any) (any)

    The battery in the node canister must be replaced. Follow the steps described in Replacing the battery in a node canister.

    Off Blinking fast (any)

    The canister has detected an interruption in dc power and is using the battery to carry out an emergency shutdown operation, saving critical data to the system drive.

    Do not remove the canister from the enclosure. Restore power to the enclosure.

    When power to the enclosure is restored, the canister resumes operation when there is sufficient battery charge.

    Off Blinking

    The battery has sufficient charge to complete one emergency shutdown operation.

    This state does not prevent the canister from participating in the system.

    The battery continues to charge until it is able to complete two emergency shutdown operations.

    No action is necessary.

    Blinking fast

    The node canister is charging its battery, perhaps after carrying out repeated emergency shutdown operations. The current charge level is insufficient to complete one emergency shutdown operation.

    The node reports a node error, forcing it into service state while the battery continues to charge.

    Wait for the battery to charge. The canister resumes operation when there is sufficient battery charge.

    On

    The battery is optimally charged, such that the canister is able to complete two emergency shutdown operations.

    This state does not prevent the canister from participating in the system. The canister continues to manage the battery charge.

    No action is necessary.