You can reset the superuser password to the default password of
passw0rd by using a USB flash drive command action.
You can use this procedure to reset the superuser password if you have forgotten the
password.
This command runs differently depending on whether you run it
on a node canister that is active in a clustered system. Note: If a
node canister is not in active state, the superuser password is still required to log on to the
service assistant.
It is possible to configure your system so that resetting the
superuser password with the USB flash drive
command action is not permitted. If your system is configured this way, there is no work-around.
Contact the person who knows the password.
To use a USB flash drive,
see the related reference link below that contains information about using a USB flash drive.
See also Problem: Unable to log on to the management GUI.
If the node canister is active in a clustered system, the password for
superuser is changed on the clustered system. If the node canister is not in active state, the
superuser password for the node canister is changed. If the node canister joins a clustered
system later, the superuser password is reset to that of the clustered system.