Procedure: Fixing node errors

To fix node errors that are detected by node canisters in your system, use this procedure.

Node errors are reported in the service assistant when a node detects erroneous conditions in a node canister.

  1. Use the service assistant to obtain (and better understand) node canister and system information about the state of each node.
  2. If possible, log into the management GUI and use the monitoring page to run the recommended fix procedure.
    1. Follow the fix procedure instructions to completion.
    2. Repeat this step for each subsequent recommended fix procedure.
  3. If it is not possible to access the management GUI, or no recommended actions are listed, refer to the Error event IDs and error codes follow the identified user response for each reported node error.