704: Fewer Fibre Channel ports operational.

Explanation

A Fibre Channel port that was previously operational is no longer operational. The physical link is down.

This node error does not, in itself, stop the node canister becoming active in the system. However, the Fibre Channel network might be being used to communicate between the node canisters in a clustered system. Therefore, it is possible that this node error indicates the reason why the critical node error 550 A cluster cannot be formed because of a lack of cluster resources is reported on the node canister.

Data:

Three numeric values are listed:
  • The ID of the first unexpected inactive port. This ID is a decimal number.
  • The ports that are expected to be active, which is a hexadecimal number. Each bit position represents a port, with the least significant bit representing port 1. The bit is 1 if the port is expected to be active.
  • The ports that are actually active, which is a hexadecimal number. Each bit position represents a port, with the least significant bit representing port 1. The bit is 1 if the port is active.

User Response

  1. If possible, use the management GUI to run the recommended actions for the associated service error code.
  2. Possibilities:
    • If the port has been intentionally disconnected, use the management GUI recommended action for the service error code and acknowledge the intended change.
    • Check that the Fibre Channel cable is connected at both ends and is not damaged. If necessary, replace the cable.
    • Check the switch port or other device that the cable is connected to is powered and enabled in a compatible mode. Rectify any issue. The device service interface might indicate the issue.
    • Use the remove and replace procedures to replace the SFP transceiver in the Lenovo Storage V7000 and the SFP transceiver in the connected switch or device.
    • As the adapter is located on the system board, replace the node canister using the remove and replace procedures.

Possible Cause-FRUs or other cause: