673: The available battery charge is not enough to allow the node canister to start. No batteries are charging.

Explanation

A node cannot be in active state if it does not have sufficient battery power to store configuration and cache data from memory to internal disk after a power failure. The system has determined that both batteries have failed or are missing. The problem with the batteries must be resolved to allow the system to start.

User Response

Follow troubleshooting procedures to fix hardware:

  1. Resolve problems in both batteries by following the procedure to determine status using the LEDs.
  2. If the LEDs do not show a fault on the power supplies or batteries, power off both power supplies in the enclosure and remove the power cords. Wait 20 seconds, then replace the power cords and restore power to both power supplies. If both node canisters continue to report this error replace the enclosure chassis.

Possible Cause-FRUs or other: