1097: A power supply unit reports no A/C power. For the , a power supply has a fault condition.

Explanation

One of the two power supply units in the node is reporting that no main power is detected.

User Response

  1. Ensure that the power supply is attached correctly to both the node and to the 2145 UPS-1U.
  2. If the error is not automatically marked fixed after 2 minutes, note the status of the three LEDs on the back of the power supply. For the 2145-CG8 or 2145-CF8, the AC LED is the top green LED. The DC LED is the middle green LED, and the error LED is the bottom amber LED.
  3. If the power supply error LED is off and the AC and DC power LEDs are both on, this state is the normal condition. If the error is not automatically fixed after 2 minutes, replace the system board.
  4. Follow the action that is specified for the LED states noted in the following list.
  5. If the error is not automatically fixed after 2 minutes, contact support.
  6. Go to repair verification MAP.

Error,AC,DC:Action

ON,ON or OFF,ON or OFF:The power supply has a fault. Replace the power supply.

OFF,OFF,OFF:There is no power detected. Ensure that the power cable is connected at the node and 2145 UPS-1U. If the AC LED does not light, check whether the 2145 UPS-1U is showing any errors. Follow MAP 5150 2145 UPS-1U if the UPS-1U is showing an error; otherwise, replace the power cable. If the AC LED still does not light, replace the power supply.

OFF,OFF,ON:The power supply has a fault. Replace the power supply.

OFF,ON,OFF:Ensure that the power supply is installed correctly. If the DC LED does not light, replace the power supply.

Possible Cause-FRUs or other: