Service and Support tab

Use the information in this topic to understand and use the Problems, Settings and Download Service Data options.

This section provides information for using the options under the Service and Support tab on the IMM2 web user interface page (as shown in the following illustration).

• Problems option
  To view unresolved problems that are serviceable by the Support Center use the information in this topic.
• Settings option
  To view, add, or change the service and support settings use the information in this topic.
• Preparing firewalls and proxies
  To configure firewalls and proxies in your network use the information in this topic.
• Download service data option
  To download service and support data and create a compressed file about the server use this option.