Use this information to solve software problems.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- See Parts listing, IBM System x3550 M3 Type 4254 and 7944 to determine which
components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).
- If an action step is preceded by "(Trained service technician
only)," that step must be performed only by a Trained service technician.
- Go to the IBM support website at IBM Support Portal to
check for technical information, hints, tips, and new device drivers
or to submit a request for information.
|
|---|
| Symptom |
Action |
|---|
| You suspect a software problem. |
- To determine whether the problem is caused by the software, make
sure that:
- The server has the minimum memory that is needed to use the software.
For memory requirements, see the information that comes with the software.
If you have just installed an adapter or memory, the server might
have a memory-address conflict.
- The software is designed to operate on the server.
- Other software works on the server.
- The software works on another server.
- If you received any error messages when using the software, see
the information that comes with the software for a description of
the messages and suggested solutions to the problem.
- Contact the software vendor.
|