Hypervisor problems

Use this information to solve hypervisor problems.

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, IBM System x3550 M3 Type 4254 and 7944 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained service technician.
  • Go to the IBM support website at IBM Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Symptom Action
If an optional embedded hypervisor flash device is not listed in the expected boot order, does not appear in the list of boot devices, or a similar problem has occurred.
  1. Make sure that the optional embedded hypervisor flash device is selected on the boot manager <F12> Select Boot Device) at startup.
  2. Make sure that the embedded hypervisor flash device is seated in the connector correctly.
  3. See the documentation that comes with the optional embedded hypervisor flash device for setup and configuration information.
  4. Make sure that other software works on the server.