Microprocessor problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • See Parts listing, IBM System x3530 M4 Type 7160 to check if a component is a consumable, structural, or FRU part.
  • If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
Symptom Action
The server goes directly to the POST Event Viewer when it is turned on.
  1. Correct any errors that are indicated by the light path diagnostics LEDs (see Light path diagnostics LEDs).
  2. Make sure that the server supports all the microprocessors and that the microprocessors match in speed, type, and cache size. To view the microprocessor information, run the Setup utility and select System Information → System Summary → Processor.
  3. (Trained technician only) Make sure that microprocessor 1 is seated correctly.
  4. (Trained technician only) Remove microprocessor 2 and restart the server.
  5. Replace the following components one at a time, in the order shown, restarting the server each time:
    1. (Trained technician only) Microprocessor
    2. (Trained technician only) System board
Parent topic: Troubleshooting by symptom