Keyboard, mouse, or USB-device problems

Table 1. Keyboard, mouse, or USB-device symptoms and actions.

The keyboard, mouse, or USB-device's symptoms and actions table with one level of row and column headers.

Symptom Action
All or some keys on the keyboard do not work.
  1. Make sure that:
    • The keyboard cable is securely connected.
    • The server and the monitor are turned on.
  2. Run the Setup Utility and enable the USB device option.
  3. If the keyboard t is connected to a USB hub, disconnect the keyboard from the hub and connect it directly to the server.
  4. Replace the keyboard.
The mouse or USB-device does not work.
  1. Make sure that:
    • The mouse or USB device cable is securely connected to the server.
    • The mouse or USB device drivers are installed correctly.
    • The server and the monitor are turned on.
    • The mouse option is enabled in the Setup Utility.
  2. If you are using a USB mouse or USB device and it is connected to a USB hub, disconnect the mouse or USB device from the hub and connect it directly to the server.
  3. Replace the mouse or USB device.