The following tools are available to help you diagnose and solve hardware-related problems.
Light path diagnostics
Use light path diagnostics to diagnose system errors quickly. For more information, see Light path diagnostics.
Event logs
The event logs list the error codes and messages that are generated when an error is detected. For more information, see Event logs.
Integrated Management Module 2.1 (IMM2.1)
The Integrated Management Module 2.1 (IMM2.1) combines service processor functions, video controller, and remote presence and blue-screen capture features in a single chip. The IMM2.1 provides advanced service-processor control, monitoring, and alerting function. If an environmental condition exceeds a threshold or if a system component fails, the IMM2.1 lights LEDs to help you diagnose the problem, records the error in the IMM2.1 event log, and alerts you to the problem. Optionally, the IMM2.1 also provides a virtual presence capability for remote server management capabilities. The IMM2.1 provides remote server management through the following industry-standard interfaces:
For more information about the Integrated Management Module 2.1 (IMM2.1), see Using the Integrated Management Module 2.1 (IMM2.1), Integrated Management Module 2.1 (IMM2.1) error messages, and the Integrated Management Module II User's Guide at the Integrated Management Module II User's Guide website.
Dynamic System Analysis Preboot (DSA Preboot)
The DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests for the major server components. DSA Preboot collects the following information about the server:
DSA Preboot also provides diagnostics for the following system components (when they are installed):
For more information about running DSA Preboot on the server, see Running DSA Preboot diagnostic program.
You can also diagnose and solve problems by symptom. For more information, see Troubleshooting by symptom.