The service assistant is a web application
that helps troubleshoot and resolve problems on a node canister in
a control enclosure.The service assistant can also be accessed for the Lenovo Storage V7000 Gen2 by using the technician port.
You must use a supported
web browser. For a list of supported browsers,
refer to the topic Web browser requirements to access the management
GUI.
To start the application, complete the
following steps.
- Start a supported web
browser and point your web browser to serviceaddress/service for the node canister that you want to work
on.
For example, if
you set a service address of 11.22.33.44 for
a node canister, point your browser to 11.22.33.44/service.
- Log on to the service assistant using the superuser password.
If you are accessing
a new node canister, the default password is passw0rd. If the node canister is a member of a system or was a member of
a system, use the password for the superuser password.
If you do not know the current superuser password, try
to find out. If you cannot find out what the password is, reset the
password.
Complete the service assistant
actions on the correct node canister. If you did not connect to the
node canister that you wanted to work on, access the Change
Node panel from the home page to select a different current
node.Commands are run on the current
node. The current node might not be the node canister that you connected
to. The current node identification is shown on the left at the top
of the service assistant screen. The identification includes the enclosure
serial number, the slot location, and if it has one, the node name
of the current node.