Error codes for IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software

The IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software logs error messages in the Windows Event Viewer and in private log files.

You can view error messages by going to the following locations on the Windows server where the IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software is installed:
  • The Windows Event Viewer in Application Events. Check this log first.
  • The log file ibmVSS.log, which is located in the directory where the IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software is installed.

Table 1 lists the errors messages that are reported by the IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software.

Table 1. Error messages for the IBM System Storage Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service software
Code Message Symbolic name
1000 JVM Creation failed. ERR_JVM
1001 Class not found: %1. ERR_CLASS_NOT_FOUND
1002 Some required parameters are missing. ERR_MISSING_PARAMS
1003 Method not found: %1. ERR_METHOD_NOT_FOUND
1004 A missing parameter is required. Use the configuration utility to set this parameter: %1. ERR_REQUIRED_PARAM
1600 The recovery file could not be created.

ERR_RECOVERY_FILE_

CREATION_FAILED

1700 ibmGetLunInfo failed in AreLunsSupported.

ERR_ARELUNSSUPPORTED_

IBMGETLUNINFO

1800 ibmGetLunInfo failed in FillLunInfo. ERR_FILLLUNINFO_IBMGETLUNINFO
1900 Failed to delete the following temp files: %1 ERR_GET_TGT_CLEANUP
2500 Error initializing log. ERR_LOG_SETUP
2501 Unable to search for incomplete Shadow Copies. Windows Error: %1. ERR_CLEANUP_LOCATE
2502 Unable to read incomplete Shadow Copy Set information from file: %1. ERR_CLEANUP_READ
2503 Unable to cleanup snapshot stored in file: %1. ERR_CLEANUP_SNAPSHOT
2504 Cleanup call failed with error: %1. ERR_CLEANUP_FAILED
2505 Unable to open file: %1. ERR_CLEANUP_OPEN
2506 Unable to create file: %1. ERR_CLEANUP_CREATE
2507 HBA: Error loading hba library: %1. ERR_HBAAPI_LOAD
3000 An exception occurred. Check the ESSService log. ERR_ESSSERVICE_EXCEPTION
3001 Unable to initialize logging. ERR_ESSSERVICE_LOGGING
3002 Unable to connect to the CIM agent. Check your configuration. ERR_ESSSERVICE_CONNECT
3003 Unable to get the Storage Configuration Service. Check your configuration. ERR_ESSSERVICE_SCS
3004 An internal error occurred with the following information: %1. ERR_ESSSERVICE_INTERNAL
3005 Unable to find the VSS_FREE controller. ERR_ESSSERVICE_FREE_CONTROLLER
3006 Unable to find the VSS_RESERVED controller. Check your configuration.

ERR_ESSSERVICE_RESERVED_

CONTROLLER

3007 Unable to find suitable targets for all volumes.

ERR_ESSSERVICE_INSUFFICIENT_

TARGETS

3008 The assign operation failed. Check the CIM agent log for details. ERR_ESSSERVICE_ASSIGN_FAILED
3009 The withdraw FlashCopy operation failed. Check the CIM agent log for details.

ERR_ESSSERVICE_WITHDRAW_

FAILED