Explanation
An Ethernet
port that was previously operational is no longer operational. The
physical link is down.
Data:
Three
numeric values are listed:
- The ID of the first unexpected inactive port. This is a decimal
number.
- The ports that are expected to be active. This is a hexadecimal
number. Each bit position represents a port, with the least significant
bit representing port 1. The bit is 1 if the port is expected to be
active.
- The ports that are actually active. This is a hexadecimal number.
Each bit position represents a port, with the least significant bit
representing port 1. The bit is 1 if the port is active.
User Response
- If possible, use the management GUI to
run the recommended actions for the associated service error code.
- Possibilities:
- If the port has been intentionally disconnected, use the management GUI recommended
action for the service error code and acknowledge the intended change.
- Make sure the Ethernet cable is connected at both ends and is
undamaged. If necessary, replace the cable.
- Make sure the switch port or other device the cable is connected
to is powered and enabled in a compatible mode. Rectify any issue.
The device service interface might indicate the issue.
- If this is a 10 Gb/s port, use the remove and replace procedures
to replace the SFP transceiver in
the Lenovo Storage V7000 and
the SFP transceiver in
the connected switch or device.
- Replace the node canister using the remove and replace procedures.
Possible Cause—FRUs or other cause:
- Ethernet cable
- Ethernet SFP transceiver
- Node canister