Explanation
A SAS port
that was previously operational is no longer operational. The physical
link is down.
Data:
Three numeric values are listed:
- The ID of the first unexpected inactive port. This ID is a decimal
number.
- The ports that are expected to be active, which is a hexadecimal
number. Each bit position represents a port, with the least significant
bit representing port 1. The bit is 1 if the port is expected to be
active.
- The ports that are actually active, which is a hexadecimal number.
Each bit position represents a port, with the least significant bit
representing port 1. The bit is 1 if the port is active.
User Response
- If possible, use the management GUI to
run the recommended actions for the associated service error code.
- Possibilities:
- If the port has been intentionally disconnected, use the management GUI recommended
action for the service error code and acknowledge the intended change.
- Check that the SAS cable is connected at both ends and is not
damaged. If necessary, replace the cable.
- Check the switch port or other device that the cable is connected
to is powered and enabled in a compatible mode. Rectify any issue.
The device service interface might indicate the issue.
- Use the remove and replace procedures to replace the adapter.
Possible Cause-FRUs or other cause: