2040: A software is required.

Explanation

The software cannot determine the VPD for a FRU. Probably, a new FRU has been installed and the software does not recognize that FRU.

User Response

  1. If a FRU has been replaced, ensure that the correct replacement part was used. The node VPD indicates which part is not recognized.
  2. Ensure that the cluster software is at the latest level.
  3. Save dump data with configuration dump and logged data dump.
  4. Contact your product support center to resolve the problem.
  5. Mark the error that you have just repaired as "fixed".
  6. Go to repair verification MAP.

Possible Cause-FRUs or other:

Other:

2145 software (100%)

Parent topic: Error event IDs and error codes