1096: A Power Supply Unit is missing or has failed.

Explanation

One of the two power supply units in the node is either missing or has failed.

NOTE: This error is reported when a hot-swap power supply is removed from an active node, so it might be reported when a faulty power supply is removed for replacement. Both the missing and faulty conditions report this error code.

User Response

Error code 1096 is reported when the power supply either cannot be detected or reports an error.

  1. Ensure that the power supply is seated correctly and that the power cable is attached correctly to both the node and to the 2145 UPS-1U.
  2. If the error has not been automatically marked fixed after two minutes, note the status of the three LEDs on the back of the power supply. For the 2145-CG8 or 2145-CF8, the AC LED is the top green LED, the DC LED is the middle green LED and the error LED is the bottom amber LED.
  3. If the power supply error LED is off and the AC and DC power LEDs are both on, this is the normal condition. If the error has not been automatically fixed after two minutes, replace the system board.
  4. Follow the action specified for the LED states noted in the table below.
  5. If the error has not been automatically fixed after two minutes, contact support.
  6. Go to repair verification MAP.

Error,AC,DC:Action

ON,ON or OFF,ON or OFF:The power supply has a fault. Replace the power supply.

OFF,OFF,OFF:There is no power detected. Ensure that the power cable is connected at the node and 2145 UPS-1U. If the AC LED does not light, check the status of the 2145 UPS-1U to which the power supply is connected. Follow MAP 5150 2145 UPS-1U if the UPS-1U is showing no power or an error; otherwise, replace the power cable. If the AC LED still does not light, replace the power supply.

OFF,OFF,ON:The power supply has a fault. Replace the power supply.

OFF,ON,OFF:Ensure that the power supply is installed correctly. If the DC LED does not light, replace the power supply.

Possible Cause-FRUs or other:

Failed PSU:

Missing PSU:

Parent topic: Error event IDs and error codes