The service
assistant is a web application that helps troubleshoot and resolve problems on a node canister in
a control enclosure.
You must use a supported web browser. For a list of supported browsers, refer to the topic Web browser
requirements to access the management GUI.
To start the application, complete the following steps.
- Start a supported web browser and point
your web browser to serviceaddress/service for the
node canister that you want to work on.
For example, if you set a service address of
11.22.33.44 for a node canister, point your browser to
11.22.33.44/service.
- Log on to the service assistant using the superuser password.
If you are accessing a new node canister, the
default password is passw0rd. If the node canister is a member of a
system or was a member of a system, use the password for the superuser password.
If you
do not know the current superuser password, try to find out. If you cannot find out what the
password is, reset the password.
Complete the service assistant actions on the correct node
canister. If you did not connect to the node canister that you wanted to work on, access the
Change Node panel from the home page to select a different current
node.Commands are run on the current node. The current node
might not be the node canister that you connected to. The current node identification is shown
on the left at the top of the service assistant screen. The identification includes the
enclosure serial number, the slot location, and if it has one, the node name of the current
node.