Explanation
An Ethernet port that was previously
operational is no longer operational. The physical link is down.
Data:
Three numeric
values are listed:
- The ID of the first unexpected inactive port. This is a decimal number.
- The ports that are expected to be active. This is a hexadecimal number. Each bit position
represents a port, with the least significant bit representing port 1. The bit is 1 if the
port is expected to be active.
- The ports that are actually active. This is a hexadecimal number. Each bit position
represents a port, with the least significant bit representing port 1. The bit is 1 if the
port is active.
User Response
- If possible, use the management GUI to
run the recommended actions for the associated service error code.
- Possibilities:
- If the port has been intentionally disconnected, use the management GUI recommended action for the
service error code and acknowledge the intended change.
- Make sure the Ethernet cable is connected at both ends and is undamaged. If necessary,
replace the cable.
- Check that the switch port, or other device the cable is connected to, is powered and
enabled in a compatible mode. Rectify any issue. The device service interface might indicate
the issue.
- If this is a 1 Gbps port, use the remove and replace procedures to replace the SFP transceiver in the system and the SFP transceiver in the connected switch or
device.
- Replace the adapter (depending on the port location) by using the
remove and replace procedures.
Possible Cause—FRUs or other cause:
- Ethernet cable
- Node canister