2601: Error detected while sending an email.

Explanation

An error occurred when the system attempted to send an email. The system is unable to determine whether the email was sent. The problem might be with the SMTP server or with the system email configuration. The problem might also be caused by a failover of the configuration node. This error is not logged by the test email function because it responds immediately with a result code.

User Response

• If higher-priority unfixed errors are in the log, fix those errors first.
• Ensure that the SMTP email server is active.
• Ensure that the SMTP server TCP/IP address and port are correctly configured in the system email configuration.
• Send a test email and validate that the issue is corrected.
• Mark the error that you repaired as fixed.
• Go to MAP 5700: Repair verification.

Possible Cause-FRUs or other:

• None