Checking your web browser settings for the management GUI

To access the management GUI, you must ensure that your web browser is supported and that the appropriate settings are enabled.

The GUI supports the following web browsers:

Mozilla Firefox 57.0.2
Mozilla Firefox Extended Support Release (ESR) 52.5.2
Microsoft Internet Explorer (IE) 11 and Microsoft Edge 40
Google Chrome 63.0.3239.84

IBM supports higher versions of the browsers if the vendors do not remove or disable function that the product relies upon. For browser levels higher than the versions that are certified with the product, customer support accepts usage-related and defect-related service requests. If the support center cannot re-create the issue, support might request the client to re-create the problem on a certified browser version. Defects are not accepted for cosmetic differences between browsers or browser versions that do not affect the functional behavior of the product. If a problem is identified in the product, defects are accepted. If a problem is identified with the browser, IBM might investigate potential solutions or work-arounds that the client can implement until a permanent solution becomes available.

To configure your web browser, follow these steps:

Enable JavaScript for your web browser.
For Mozilla Firefox, JavaScript is enabled by default and requires no additional configuration.

For Microsoft Internet Explorer (IE) 11 and Microsoft Edge running on Microsoft Windows 10, JavaScript is enabled by default and requires no additional configuration.

For Microsoft Internet Explorer (IE) running on Microsoft Windows 7, complete the following steps:
1. In Internet Explorer, click Tools > Internet Options.
2. Click Security Settings.
3. Click Internet to choose the internet zone.
4. Click Custom Level.
5. Scroll down to the Scripting section, and then in Active Scripting, click Enable.
6. Click OK to close Security Settings.
7. Click Yes to confirm the change for the zone.
8. Click OK to close Internet Options.
9. Refresh your browser.
For Microsoft Internet Explorer (IE) running on Microsoft Windows Server 2008, complete the following steps:
1. In Internet Explorer, click Tools > Internet Options.
2. Click Security.
3. Click Trusted sites.
4. On the Trusted sites window, verify that the web address for the management GUI is correct and click Add.
5. Verify that the correct web address was added to the Trusted sites window.
6. Click Close on the Trusted sites window.
7. Click OK.
8. Refresh your browser.
For Google Chrome, complete the following steps:
1. On the menu bar in the Google Chrome browser window, click Settings.
2. Click Show advanced settings.
3. In the Privacy section, click Content settings.
4. In the JavaScript section, select Allow all sites to run JavaScript.
5. Click OK.
6. Refresh your browser.
Enable cookies in your web browser.
For Microsoft Internet Explorer (IE) 11 and Microsoft Edge running on Microsoft Windows 10, cookies are enabled by default and require no additional configuration.
For Mozilla Firefox, complete the following steps:
1. On the menu bar in the Firefox browser window, click Tools > Options.
2. On the Options window, select Privacy.
3. Set "Firefox will" to Use custom settings for history.
4. Select Accept cookies from sites to enable cookies.
5. Click OK.
6. Refresh the browser.
For Microsoft Internet Explorer, complete the following steps:
1. In Internet Explorer, click Tools > Internet Options.
2. Click Privacy. Under Settings, move the slider to the bottom to allow all cookies.
3. Click OK.
4. Refresh your browser.
For Google Chrome, complete the following steps:
1. On the menu bar in the Google Chrome browser window, click Settings.
2. Click Show advanced settings.
3. In the Privacy section, click Content settings.
4. In the Cookies section, select Allow local data to be set.
5. Click OK.
6. Refresh your browser.
Enable file download on IE 11 running on Windows 2012.
1. In Internet Explorer, click Tools > Internet Options.
2. On the Internet Options window, select the Security tab.
3. On the Security tab, click the Internet zone.
4. Click Custom level to customize the security level for this zone.
5. Scroll down to Downloads and select Enable under File download.
6. Click OK.
7. Click Yes to confirm.
8. Click OK to close the Internet Options window.
For Microsoft Internet Explorer (IE) 11 and Microsoft Edge running on Microsoft Windows 10, file download is enabled by default and requires no additional configuration.
Enable scripts to disable or replace context menus (Mozilla Firefox only).
For Mozilla Firefox, complete the following steps:
1. On the menu bar in the Firefox browser window, click Tools > Options.
2. On the Options window, select Content.
3. Click Advanced by the Enable JavaScript setting.
4. Select Disable or replace context menus.
5. Click OK to close the Advanced window.
6. Click OK to close the Options window.
7. Refresh your browser.