2600: The cluster was unable to send an email.

Explanation

The cluster has attempted to send an email in response to an event, but there was no acknowledgement that it was successfully received by the SMTP mail server. It might have failed because the cluster was unable to connect to the configured SMTP server, the email might have been rejected by the server, or a timeout might have occurred. The SMTP server might not be running or might not be correctly configured, or the cluster might not be correctly configured. This error is not logged by the test email function because it responds immediately with a result code.

User Response

• Ensure that the SMTP email server is active.
• Ensure that the SMTP server TCP/IP address and port are correctly configured in the cluster email configuration.
• Send a test email and validate that the change has corrected the issue.
• Mark the error that you have just repaired as fixed.
• Go to MAP 5700: Repair verification.

Possible Cause-FRUs or other:

• None