Attempt a recover procedure only after a complete and thorough
investigation of the cause of the system failure. Attempt to resolve
those issues by using other service procedures.
Attention: If you experience
failures at any time while running the recover system procedure, call
the Lenovo Support Center. Do not attempt
to do further recovery actions, because these actions might prevent
support from restoring the system to an operational status.
Certain
conditions must be met before you run the recovery procedure. Use
the following items to help you determine when to run the recovery
procedure:
- Check that no node in the system is active and that the management IP is not accessible. If any
node has active status, it is not necessary to recover the system.
- Resolve all hardware errors in nodes so that only
node errors 578 or 550 are present. If this
is not the case, go to Fix hardware errors.
- Ensure all backend storage that is administered by
the system is present before you run the recover system procedure.
- If any nodes have been replaced, ensure that the
WWNN of the replacement node matches that of the replaced node, and
that no prior system data remains on this node.