CMMVC8931E: Cannot remove email user of usertype support when support assistance is enabled.

Explanation

An attempt was made to remove a support-type email user by using a command such as rmemailuser while support assistance is enabled.

User Response

Disable support assistance by using the chsra -disable command, and then try again to remove the email user.

Note: The chsra -disable command removes sra_monitor and sra_privileged users and also disables local and remote support assistance if configured.