The service assistant is a
web application that helps troubleshoot and resolve problems on a node canister in a control
enclosure.
You must use a supported web browser. For a list of supported browsers, refer to the topic Web browser requirements
to access the management GUI.
To start the application, complete the
following steps.
- Start a supported web browser and point your web browser
to serviceaddress/service for the node canister that you
want to work on.
For example, if you set a service address of
11.22.33.44 for a node canister, point your browser to
11.22.33.44/service.
- Log on to the service assistant using the superuser password.
If you are accessing
a new node canister, the default password is passw0rd.
If the node canister is a member of a system or was a member of a
system, use the password for the superuser password.
If
you do not know the current superuser password, try to find out. If
you cannot find out what the password is, reset the password.
Complete the service assistant actions on the correct
node canister. If you did not connect to the node canister that you wanted to work on, access the
Change Node panel from the home page to select a different current
node.Commands are run on the current node. The current node might
not be the node canister that you connected to. The current node identification is shown on the left
at the top of the service assistant screen. The identification includes the enclosure serial number,
the slot location, and if it has one, the node name of the current node.