Events that are detected are saved in an event log. As
soon as an entry is made in this event log, the condition is analyzed.
If any service activity is required, a notification is sent, if you have set up notifications.
Event reporting process
The following methods
are used to notify you and the Lenovo Support Center of a new event:
- If you enabled Simple Network Management Protocol (SNMP), an SNMP
trap is sent to an SNMP manager that is configured by the customer.
- If enabled, log messages can be forwarded on an IP network by
using the syslog protocol.
- If enabled, event notifications can be forwarded by email by using
Simple Mail Transfer Protocol (SMTP).
- Call Home can be enabled so that critical faults
generate a problem management record (PMR) that is then sent directly
to the appropriate Lenovo Support Center by using email.