672: The available battery charge is not enough to allow the node canister to start. One battery is charging.

Explanation

The battery charge within the enclosure is not sufficient for the node to safely become active in a cluster. The node will not start until sufficient charge exists to store the state and configuration data held in the node canister memory if power were to fail. Two batteries are within the enclosure, one in each of the power supplies. Only one of the batteries is charging, so the time to reach sufficient charge will be extended.

The node will start automatically when sufficient charge is available. The batteries do not have to be fully charged before the nodes can become active.

Both nodes within the enclosure share the battery charge, so both node canisters report this error.

The service assistant shows the estimated start time, and the battery status, in the node canister hardware details.

Possible Cause-FRUs or other:

• None

User Response

1. Wait for the node to automatically fix the error when sufficient charge becomes available.
2. If possible, determine why one battery is not charging. Use the battery status shown in the node canister hardware details and the indicator LEDs on the PSUs in the enclosure to diagnose the problem. If the issue cannot be resolved, wait until the cluster is operational and use the troubleshooting options in the management GUI to assist in resolving the issue.

Possible Cause-FRUs or other:

• Battery (33%)
• Control power supply (33%)
• Power cord (33%)