Use the troubleshooting tables to find solutions to problems
that have identifiable symptoms.
Two column
table for documenting the symptom and the corresponding action for
network connection problems.
- Follow the suggested actions in the order in which they are listed
in the Action column until the problem is solved.
- If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained technician.
- Go to the support website at the Lenovo Support Portal to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
|
| Symptom |
Action |
| Unable to wake the server using the Wake on LAN
feature. |
- If you are using the ML2 network adapter and the server is connected
to the network using slot 3 connector, check the system-error log
or IMM2 system event log (see Event logs), make sure:
- FAN1 and FAN2 are running in standby mode if ML2 adapter is installed..
- The room temperature is not too high (see Server features and specifications).
- The air vents are not blocked.
- The air baffle is installed securely.
- Reseat the ML2 network adapter (see Removing an adapter and Replacing an adapter).
- Turn off the server and disconnect it from the power source; then,
wait 10 seconds before restarting the server.
- If the problem still remains, replace the dual-port network adapter.
|
| Log in failed by using LDAP account with SSL enabled. |
- Make sure the license key is valid.
- Generate a new license key and log in again.
|