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IMM Events that automatically notify Support

You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support.

Table 1. Events that automatically notify Support
Event IDMessage StringAutomatically Notify Support
40000086-00000000Test Call Home Generated by user [arg1].Yes
40000087-00000000Manual Call Home by user [arg1]: [arg2].Yes
400000cb-00000000The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])Yes
400000cc-00000000The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5])Yes
400000d5-00000000One or more virtual drives have problem. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])Yes
400000d6-00000000Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5])Yes
80010202-0701ffffNumeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery)Yes
80010902-0701ffffNumeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (SysBrd 12V)Yes
806f0021-2201ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (No Op ROM Space)Yes
806f0021-2582ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (All PCI Error)Yes
806f0021-2c01ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault)Yes
806f0021-3001ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Internal RAID)Yes
806f0021-3002ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 2)Yes
806f0021-3003ffffFault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (PCI 3)Yes
806f0108-0a01ffff[PowerSupplyElementName] has Failed. (Power Supply 1)Yes
806f0108-0a02ffff[PowerSupplyElementName] has Failed. (Power Supply 2)Yes
806f010c-2001ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)Yes
806f010c-2002ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2)Yes
806f010c-2003ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)Yes
806f010c-2004ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4)Yes
806f010c-2005ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5)Yes
806f010c-2006ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6)Yes
806f010c-2007ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7)Yes
806f010c-2008ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8)Yes
806f010c-2009ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9)Yes
806f010c-200affffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10)Yes
806f010c-200bffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11)Yes
806f010c-200cffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12)Yes
806f010c-200dffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13)Yes
806f010c-200effffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14)Yes
806f010c-200fffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15)Yes
806f010c-2010ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16)Yes
806f010c-2011ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17)Yes
806f010c-2012ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18)Yes
806f010c-2013ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19)Yes
806f010c-2014ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20)Yes
806f010c-2015ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21)Yes
806f010c-2016ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22)Yes
806f010c-2017ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23)Yes
806f010c-2018ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24)Yes
806f010c-2581ffffUncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS)Yes
806f010d-0400ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0)Yes
806f010d-0401ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1)Yes
806f010d-0402ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 2)Yes
806f010d-0403ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3)Yes
806f010d-0404ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4)Yes
806f010d-0405ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5)Yes
806f010d-0406ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6)Yes
806f010d-0407ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7)Yes
806f010d-0408ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 8)Yes
806f010d-0409ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 9)Yes
806f010d-040affffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10)Yes
806f010d-040bffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11)Yes
806f010d-040cffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12)Yes
806f010d-040dffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 13)Yes
806f010d-0410ffffThe Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Ext Drive)Yes
806f011b-0701ffffThe connector [PhysicalConnectorElementName] has encountered a configuration error. (Front USB)Yes
806f011b-0c01ffffThe connector [PhysicalConnectorElementName] has encountered a configuration error. (FP LCD Cable)Yes
806f0207-0301ffff[ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1)Yes
806f0207-0302ffff[ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 2)Yes
806f0207-2584ffff[ProcessorElementName] has Failed with FRB1/BIST condition. (All CPUs)Yes
806f020d-0400ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0)Yes
806f020d-0401ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1)Yes
806f020d-0402ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2)Yes
806f020d-0403ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3)Yes
806f020d-0404ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 4)Yes
806f020d-0405ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5)Yes
806f020d-0406ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6)Yes
806f020d-0407ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 7)Yes
806f020d-0408ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8)Yes
806f020d-0409ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9)Yes
806f020d-040affffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10)Yes
806f020d-040bffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11)Yes
806f020d-040cffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12)Yes
806f020d-040dffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13)Yes
806f020d-0410ffffFailure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Ext Drive)Yes
806f050c-2001ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 1)Yes
806f050c-2002ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2)Yes
806f050c-2003ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3)Yes
806f050c-2004ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4)Yes
806f050c-2005ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5)Yes
806f050c-2006ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6)Yes
806f050c-2007ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7)Yes
806f050c-2008ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8)Yes
806f050c-2009ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9)Yes
806f050c-200affffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10)Yes
806f050c-200bffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11)Yes
806f050c-200cffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12)Yes
806f050c-200dffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13)Yes
806f050c-200effffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14)Yes
806f050c-200fffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15)Yes
806f050c-2010ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16)Yes
806f050c-2011ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17)Yes
806f050c-2012ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18)Yes
806f050c-2013ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 19)Yes
806f050c-2014ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 20)Yes
806f050c-2015ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21)Yes
806f050c-2016ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22)Yes
806f050c-2017ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 23)Yes
806f050c-2018ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 24)Yes
806f050c-2581ffffMemory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS)Yes
806f060d-0400ffffArray [ComputerSystemElementName] has failed. (Drive 0)Yes
806f060d-0401ffffArray [ComputerSystemElementName] has failed. (Drive 1)Yes
806f060d-0402ffffArray [ComputerSystemElementName] has failed. (Drive 2)Yes
806f060d-0403ffffArray [ComputerSystemElementName] has failed. (Drive 3)Yes
806f060d-0404ffffArray [ComputerSystemElementName] has failed. (Drive 4)Yes
806f060d-0405ffffArray [ComputerSystemElementName] has failed. (Drive 5)Yes
806f060d-0406ffffArray [ComputerSystemElementName] has failed. (Drive 6)Yes
806f060d-0407ffffArray [ComputerSystemElementName] has failed. (Drive 7)Yes
806f060d-0408ffffArray [ComputerSystemElementName] has failed. (Drive 8)Yes
806f060d-0409ffffArray [ComputerSystemElementName] has failed. (Drive 9)Yes
806f060d-040affffArray [ComputerSystemElementName] has failed. (Drive 10)Yes
806f060d-040bffffArray [ComputerSystemElementName] has failed. (Drive 11)Yes
806f060d-040cffffArray [ComputerSystemElementName] has failed. (Drive 12)Yes
806f060d-040dffffArray [ComputerSystemElementName] has failed. (Drive 13)Yes
806f060d-0410ffffArray [ComputerSystemElementName] has failed. (Ext Drive)Yes
806f0813-2581ffffAn Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs)Yes
806f0813-2582ffffAn Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs)Yes
806f0813-2584ffffAn Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (CPUs)Yes