Skip to main content

Network connection problems

  • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
  • If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained technician.
  • Go to the Lenovo support website at the Lenovo Support Portal to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Table 1. Network connection problems and actions.

The network connection problems and actions table with one level of row and column headers.

SymptomAction
Log in failed by using LDAP account with SSL enabled.
  1. Make sure the license key is valid.
  2. Generate a new license key and log in again.