The service assistant is a web
application that helps troubleshoot and resolve problems on a node
canister in a control enclosure.
You must use a supported web browser. For a list of supported browsers, refer to
the topic Web browser requirements to access the management GUI.
To start the application, complete the following steps.
- Start a supported web
browser and point your web browser to serviceaddress/service for the node canister that you want to work
on.
For example, if you set a service
address of 11.22.33.44 for a node canister,
point your browser to 11.22.33.44/service.
- Log on to the service assistant using the superuser password.
If you are accessing
a new node canister, the default password is passw0rd. If the node canister is a member of a system or was a member of
a system, use the password for the superuser password.
If you
do not know the current superuser password, try to find out. If you
cannot find out what the password is, reset the password.
Complete the service assistant actions
on the correct node canister. If you did not connect to the node canister
that you wanted to work on, access the Change Node panel from the home page to select a different current node.Commands are run on the current node.
The current node might not be the node canister that you connected
to. The current node identification is shown on the left at the top
of the service assistant screen. The identification includes the enclosure
serial number, the slot location, and if it has one, the node name
of the current node.