Explanation
The system cannot determine the IP address to connect to.
User Response
Try the following actions to determine the source of the problem:
- Verify that the configured DNS server settings are correct.
- Check the output from the lsdnserver command and verify that the configured
IP addresses are correct.
- Try to ping the configured DNS servers by entering svctask ping -srcip4
source_ip_address target_ip_address.
- If the ping command fails, enter sainfo traceroute
dns_server and save the output. Contact your service support
representative.
- Verify that DNS is working by entering sainfo host www.example.com.
- Verify the host name by entering sainfo host
host_name where host_name is the name of the host
for which the error was raised. If the system is able to resolve this host name, the issue is now
resolved. Manually mark the alert as fixed.
- If the system cannot resolve the host name, contact your service support representative.