Procedure: Getting node canister and system information using the service assistant

This procedure explains how to view information about the node canister and system using the service assistant.

To obtain the information:
  1. Log on to the service assistant.
  2. View the information about the node canister to which you connected or another node canister in the enclosure. To change the node for which information is shown, select the node in the Change Node table of the Home page.

The Home page shows a table of node errors that exist on the node canister and a table of node details for the current node. The node errors are shown in priority order.

The node details are divided into several sections. Each section has a tab. Examine the data that is reported in each tab for the information that you want.
  • The Node tab shows general information about the node that includes the node state and whether it is a configuration node.
  • The Hardware tab shows information about the hardware.
  • The Access tab shows the management IP addresses and the service addresses for this node.
  • The Location tab identifies the enclosure in which the node canister is located.
  • The Ports tab shows information about the I/O ports.