1097: PSU problem

Explanation

One of the power supply units in the node is reporting that no main power is detected.

User Response

  1. Ensure that the power supply is attached correctly to both the node and to the UPS.
  2. If the error is not automatically marked fixed after 2 minutes, note the status of the three LEDs on the back of the power supply.
  3. If the power supply error LED is off and the AC and DC power LEDs are both on, this state is the normal condition. If the error is not automatically fixed after 2 minutes, replace the system board.
  4. Follow the action that is specified for the LED states noted in the following list.
  5. If the error is not automatically fixed after 2 minutes, contact support.
  6. Go to repair verification MAP.

Error,AC,DC:Action

ON,ON or OFF,ON or OFF:The power supply has a fault. Replace the power supply.

OFF,OFF,OFF:There is no power detected. Ensure that the power cable is connected at the node and UPS. If the AC LED does not light, check whether the UPS is showing any errors. Follow MAP 5150 2145 UPS-1U if the UPS is showing an error; otherwise, replace the power cable. If the AC LED still does not light, replace the power supply.

OFF,OFF,ON:The power supply has a fault. Replace the power supply.

OFF,ON,OFF:Ensure that the power supply is installed correctly. If the DC LED does not light, replace the power supply.

Possible Cause-FRUs or other:

Parent topic: Error event IDs and error codes