1656 : Cloud account not available, encryption setting mismatch

Explanation

The system encountered a mismatch between cloud object storage and cluster encryption state. Cloud backup services remain unavailable until this alert is fixed. The associated alert code gives more information.

087016 Cloud account not available, cloud object storage encrypted

The cloud object data is encrypted and the cluster cloud account is not configured with encryption enabled.

087017 Cloud account not available, cloud object storage not encrypted

The cloud data is not encrypted and the cluster cloud account is configured with encryption enabled.

User Response

Ensure that you specified the correct cloud account. If not, retry the command with the correct account.

You cannot change the encryption setting for the cloud account. If the specified cloud account is correct, you must delete the account by using the rmcloudaccount command and re-create the account by using the mkcloudaccount command, this time with an encryption setting that matches the setting for the cloud data.