CMMVC6555E: The Authentication task has failed because the authentication service either sent an incorrect response, or it sent a response that indicates that the authentication request has failed for a reason other than incorrect authentication credentials.

Explanation

Either the format of the response from the authentication service is not valid or the response indicates a failure to authenticate that is not related to the credentials that were being authenticated.

User Response

Ensure that the authentication service is functioning correctly, and resubmit the task. If the problem persists, contact the authentication service technical support for assistance.