Changing the security level of the system might cause the
web interface, CIM clients, and other SSL/TLS clients to stop working.
If any clients stop working, complete the following procedure.
- Wait 5 minutes and try again. The clients might still need
to wait for the services to restart.
- Confirm that the SSL/TLS implementation of the client (for example, the web browser or CIM
management tool) is up to date and supports the level of security that is being enforced. If
necessary, revert to a weaker SSL/TLS security level in Lenovo Storage V series and see whether
this action resolves the issue.
- If the problem is a browser problem, check the exact error
message reported by the browser.
If the error message
is cipher error, SSL error, TLS
error, or handshake error,
then the error implies that there is a problem with the secure connection.
In this case, confirm that the browser is up to date. All of the supported
browsers (Internet Explorer, Firefox, Firefox ESR, and Chrome) support
TLS 1.2 at the latest version.
If there is only a blank screen,
it is likely that either the web service needs to restart, or there
is a problem unrelated to the security level.