1623: One or more MDisks on a controller are degraded.

Explanation

At least one MDisk on a controller is degraded because the MDisk is not available through one or more nodes. The MDisk is available through at least one node. Access to data might be lost if another failure occurs.

In a correctly configured system, each node accesses all of the MDisks on a controller through all of the controller's ports.

This error is only logged once per controller. There might be more than one MDisk on this controller that has been configured incorrectly, but the error is only logged for one MDisk.

To prevent this error from being logged because of short-term fabric maintenance activities, this error condition must have existed for one hour before the error is logged.

User Response

  1. Determine which MDisks are degraded. Look for MDisks with a path count lower than the number of nodes. Do not use only the MDisk status, since other errors can also cause degraded MDisks.
  2. Ensure that the controller is zoned correctly with all of the nodes.
  3. Ensure that the logical unit is mapped to all of the nodes.
  4. Ensure that the logical unit is mapped to all of the nodes using the same LUN.
  5. Run the console or CLI command to discover MDisks and ensure that the command completes.
  6. Mark the error that you have just repaired as "fixed". When you mark the error as "fixed", the controller's MDisk availability is tested and the error will be logged again immediately if the error persists for any MDisks. It is possible that the new error will report a different MDisk.
  7. Go to repair verification MAP.

Possible Cause-FRUs or other:

Other: