1580: Hostname cannot be resolved

Explanation

The system cannot determine the IP address to connect to.

User Response

Try the following actions to determine the source of the problem:
  1. Verify that the configured DNS server settings are correct.
    1. Check the output from the lsdnserver command and verify that the configured IP addresses are correct.
    2. Try to ping the configured DNS servers by entering svctask ping dns_server.
    3. If the ping command fails, enter sainfo traceroute dns_server and save the output. Contact your service support representative.
  2. Verify that DNS is working by entering sainfo host www.example.com.
  3. Verify the host name by entering sainfo host host_name where host_name is the name of the host for which the error was raised. If the system is able to resolve this host name, the issue is now resolved. Manually mark the alert as fixed.
  4. If the system cannot resolve the host name, contact your service support representative.